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TERMS & CONDITIONS
WEB AND MOBILE APP PRIVACY POLICY
15 June 2021
These Terms and Conditions ("Terms and Conditions") form a legal agreement between SOSMYDOCTOR SRL and you, the individual ("you" and "your") concerning your access to and use of the various services offered through the Websites and the Mobile Apps (as defined below). Use of any of the Websites or Mobile Apps constitutes your acceptance of these Terms and Conditions and the Web and Mobile Privacy Policy.
SOSMYDOCTOR SRL on its own behalf and on behalf of its affiliates, facilitates your access to telemedicine and expert medical advice ("SOSMYDOCTOR SRL Services"). SOSMYDOCTOR SRL owns and operates various publicly available websites, including without limitation www.sosmydoctor.com www.sosmydoctors.com (collectively, "Websites") and various web-based and mobile applications that require you to create an account in order to use a SOSMYDOCTOR SRL Service (collectively, "Platforms").
By using the Websites and/or the Platforms, you expressly agree to these Terms and Conditions. If you do not agree to these Terms and Conditions, you should immediately cease all use of and access to all of the Websites and Platforms. Please print a copy of these Terms and Conditions for your records.
Modifications to these terms and conditions
SOSMYDOCTOR SRL may in its sole discretion, without prior notice to you, revise these Terms and Conditions at any time. Should these Terms and Conditions change materially, SOSMYDOCTOR SRL will update the Effective Date noted above and post a notice regarding the updated Terms and Conditions on the Websites. The amended Terms and Conditions will also appear when the Platforms are accessed by you and you will need to acknowledge your agreement to the amended Terms and Conditions prior to being able to continue to use the Platforms. If you do not agree to the terms of the amended Terms and Conditions, your sole and exclusive remedy is to discontinue your use of the Websites and Platforms and you will be deemed to have terminated these Terms and Conditions. Amended Terms and Conditions will be effective as of the Effective Date unless otherwise stated. By accessing or using the Websites and the Platforms after such changes are posted you agree and consent to all such changes.
Access to the platforms
You may access and use the Platforms via remote access connectivity. SOSMYDOCTOR SRL grants you a limited, non-exclusive, non-sublicensable, revocable, non-transferable license to use the Platforms in accordance with these Terms and Conditions. In order to use the Platforms, you will be asked to register an account and create login information, including without limitation, username and passwords. You must safeguard your login information that you use to access the Platforms and you must not disclose this information to anyone.
SOSMYDOCTOR SRL's role
Our goal: To make access to health in the most appropriate and easy conditions.
By the contribution of our sosmydoctor doctors and specialists, we offer many solutions such as Online İnterview, Online Second Opinion, Online Psychologist, Online Dietitian etc
SOSMYDOCTOR SRL is not an insurance provider nor are we a prescription fulfillment warehouse. SOSMYDOCTOR SRL's role is limited to making certain online medicine related information available to you and/or facilitate your access to online expert medical services.
SOSMYDOCTOR SRL is independent from healthcare providers who will be providing such online medicine services to you through the Platform and is not responsible for such healthcare providers' acts, omissions or for any content of the communications made by them.
SOSMYDOCTOR SRL does not engage in the practice of medicine or provide any other health services.
SOSMYDOCTOR SRL is a marketplace that facilitates end user access to doctors and specialists.
SOSMYDOCTOR SRL does not collect any other data beside email address and phone number, in order to provide notice regarding the appointment.
Your representations and warranties
By registering on the Platforms, you represent and warrant the following:
(1) you are at least eighteen (18) years of age
(2) you have the legal ability and authority to enter into these Terms and Conditions with SOSMYDOCTOR SRL
(3) the information you have provided to SOSMYDOCTOR SRL in your registration is accurate and complete
(4) you will comply with any and all laws applicable to your use of the Websites and Platforms
(5) you will not interfere with a third party's use and enjoyment of the Websites and Platforms
(6) you will not interfere with or disrupt SOSMYDOCTOR SRL's or its vendors' security measures
(7) if any information you provide to SOSMYDOCTOR SRL becomes inaccurate, incomplete or otherwise false or misleading, you will immediately notify SOSMYDOCTOR SRL
(8) you acknowledge that access to the healthcare services provided through the Platforms are not "insured services" under any provincial health plans
(9) you acknowledge that any fees paid by you or by any other persons on your behalf are not provided in exchange for any undertaking by SOSMYDOCTOR SRL or its representatives that such healthcare services will be made available to you
(10) you are accessing the Websites and Platforms for yourself or a child under the age of eighteen for whom you are the legal guardian.
Termination
If you violate these Terms and Conditions, your ability to use the Websites and/or Platforms will be terminated. SOSMYDOCTOR SRL may, in its sole discretion, terminate your access to the Websites and/or Platforms, or any portion thereof, for any reason whatsoever without prior notice. These actions are in addition to any other right or remedy SOSMYDOCTOR SRL may have available at law. Further, SOSMYDOCTOR SRL shall not be liable to you or any third party for any such termination or discontinuance. You may terminate these Terms and Conditions by ceasing to access and use the Websites and Platforms. Upon any termination of these Terms and Conditions you must immediately cease use of the Websites and Platforms. To the extent permitted by applicable law, the disclaimers, limitations on liability, termination and your warranties and indemnities shall survive any termination of these Terms and Conditions.
Prohibited uses
In using the Websites and Platforms, you agree not to:
- Send or otherwise transmit to or through the Websites and Platforms
any unlawful, infringing, harmful, harassing, defamatory, threatening, hateful or otherwise objectionable material of any kind, any material that can cause harm or delay to the Websites and Platforms or computers of any kind, and any unsolicited advertising, solicitation or promotional materials;
- Misrepresent your identity or affiliation in any way;
- Restrict or inhibit any person from using the Websites and
Platforms, disclose personal information obtained from the Websites and Platforms or collect information about users of the Websites and Platforms;
- Reverse engineer, disassemble or decompile any section or technology
on the Websites and Platforms, or attempt to do any of the foregoing;
- Gain unauthorized access to the Websites and Platforms, to other
users' accounts, names, personally identifiable information or other information, or to other computers or websites connected or linked to the Websites and Platforms;
- Launch or use any automated system, including without limitation,
"robots," "spiders," or "offline readers," that access the Websites and Platforms in a manner that sends more request messages to our servers in a given period of time than a human can reasonably produce in the same period by using a conventional web browser;
- Send or otherwise transmit to or through the Websites and Platforms
chain letters, unsolicited messages, so-called "spamming" or "phishing" messages, or messages marketing or advertising goods and services;
- Post, transmit or otherwise make available any virus, worm, spyware or any other computer code, file or program that may or is intended to damage or hijack the operation of any hardware, software or telecommunications equipment;
- Violate any applicable laws or regulations in any way;
- Alter or modify any part of the content or services offered on or through the Websites and Platforms;
- Allow any other person to use the Platforms with your registration or login information;
- Breach or otherwise circumvent SOSMYDOCTOR SRL's security or authentication measures; and
- Assist or permit any persons in engaging in any of the activities described above.
Intellectual property rights and content
SOSMYDOCTOR SRL is the sole and exclusive owner of the Websites and Platforms, including any and all copyright, patent, trademark, trade secret and other ownership and intellectual property rights, in and to the Websites and Platforms and any related materials and documentation. No title or ownership of the Websites and Platforms or any portion thereof is transferred to you hereunder. SOSMYDOCTOR SRL reserves all rights not expressly granted hereunder. You agree not to change or delete any copyright or proprietary notice related to materials downloaded from the Websites and/or Platforms.
You may provide input, comments or suggestions regarding the Websites and Platforms or SOSMYDOCTOR SRL Services ("Feedback"). You acknowledge and agree that SOSMYDOCTOR SRL may use any Feedback without any obligation to you and you hereby grant SOSMYDOCTOR SRL a worldwide, perpetual, irrevocable, royalty-free, transferable license to reproduce, display, perform, distribute, publish, modify, edit or otherwise use such Feedback as SOSMYDOCTOR SRL may deem appropriate, without restriction, for any and all commercial and/or non-commercial purposes, in its sole discretion.
External links
The Websites and Platforms may contain links to third-party websites. Linked sites are not under the control of SOSMYDOCTOR SRL, and SOSMYDOCTOR SRL is not responsible for the content of any linked site. Links are provided as a convenience only, and a link does not imply that SOSMYDOCTOR SRL endorses, sponsors, or is affiliated with the linked site. Your use of third-party websites is at your own risk and subject to the terms and conditions of use for such sites; these Terms do not apply to other websites. SOSMYDOCTOR SRL disclaims any and all liability for any information, including but without limitation, any medical and health treatment information set forth on linked sites.
No endorsements
Reference to any product, recording, event, process, publication, service, or offering of any third party by name, trade name, trademark, service mark, company name or otherwise does not constitute or imply the endorsement or recommendation of such by SOSMYDOCTOR SRL. Any views expressed by third parties on the Websites and Platforms are solely the views of such third party and SOSMYDOCTOR SRL assumes no responsibility for the accuracy or veracity of any statement made by such third party.
Indemnification and limitation of liability
You agree to defend, indemnify and hold SOSMYDOCTOR SRL, its officers, directors, employees, shareholders, affiliates, third-party contractors, agents, licensors and suppliers, harmless from and against any claims, actions or demands, losses, liabilities, damages, costs, expenses and settlements (including without limitation reasonable attorney and accounting fees), resulting from or alleged to result from, directly or indirectly, your (a) violation of these Terms and Conditions; (b) access to or use of the Platform and Websites; and (c) provision of other disclosure to SOSMYDOCTOR SRL of any other information or data and the use of same by SOSMYDOCTOR SRL or other Party as contemplated hereunder.
IN NO EVENT SHALL SOSMYDOCTOR SRL BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, OR ANY DAMAGES WHATSOEVER RESULTING FROM ANY LOSS OF USE, LOSS OF PROFITS, LITIGATION, OR ANY OTHER PECUNIARY LOSS, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE WEBSITES OR PLATFORMS OR THE PROVISION OF OR FAILURE TO MAKE AVAILABLE ANY SUCH PRODUCTS, GOODS, OR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
SOSMYDOCTOR SRL shall not be liable for any failure to perform its obligations hereunder where the failure results from any cause beyond SOSMYDOCTOR SRL's reasonable control, including, without limitation, mechanical, electronic, or communications failure or degradation.
The terms of these Terms and Conditions that limit liability reflect an informed voluntary allocation of risk; such allocation represents a material part of these Terms and Conditions. You agree that the limitations of liabilities set out in these Terms and Conditions are fair and reasonable in the circumstances.
Disclaimer
The Websites and Platforms are provided on an "as is" and "as available" basis and without warranties of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, SOSMYDOCTOR SRL disclaims all representations, warranties, and conditions, express or implied, including, but not limited to, implied condition or warranties of merchantability and fitness for a particular purpose. SOSMYDOCTOR SRL does not warrant that the Websites and Platforms will be uninterrupted or error-free, that defects will be corrected or that the Websites and Platforms or the server that makes it available are free of viruses or other harmful components.
SOSMYDOCTOR SRL makes no guarantees, and disclaims any implied warranty or representation about its accuracy, relevance, timeliness, completeness, or appropriateness of any content posted on the Website and Platforms for a particular purpose.
SOSMYDOCTOR SRL assumes no liability arising from or relating to the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Websites and/or Platforms.
Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you.
Children
The Websites and Platforms are not intended for children under the age of 18. If you are under 18 years of age, please do not use or access the Websites or Platforms at any time or in any manner. By using the Websites or Platforms, you affirm that you are over the age of 18. SOSMYDOCTOR SRL does not seek through the Websites or Platforms to gather personal information from or about persons under the age of 18 without the consent of a parent or guardian. SOSMYDOCTOR SRL does not gather any other info than email address and phone number use to communicate then
Choice of law and jurisdiction
These Terms and Conditions are governed by the laws of Europe Union.
These Terms and Conditions are not governed by the United Nations Convention on Contracts for the International Sale of Goods, the application of which is hereby expressly excluded. If any provision of these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect.
Personal information and privacy policy
In these Terms and Conditions, "personal information" means any information about an identifiable individual, such as your name, email address, mailing address, gender, date of birth, any personal or protected health information, or, any data about you that you elect to provide electronically through the Websites and Platforms and any other information that identifies who you are. Personal Information will be used by SOSMYDOCTOR SRL solely in accordance with these Terms and Conditions, and SOSMYDOCTOR SRL's Web and Mobile Privacy Policy (or as otherwise agreed upon between you and SOSMYDOCTOR SRL in writing).
You agree that SOSMYDOCTOR SRL has the right to monitor and review your use of the Websites and Platforms from time to time, and to use "cookies", "log files" and your "browsing data" in accordance with the Cookie Policy.
Waiver
No delay or omission by SOSMYDOCTOR SRL to exercise any right or power it has under these Terms and Conditions or to object to the failure of any covenant of you to be performed in a timely and complete manner, shall impair any such right or power or be construed as a waiver of any succeeding breach or any other covenant. Any waivers by SOSMYDOCTOR SRL must be in writing and signed by an authorized representative of SOSMYDOCTOR SRL.
Entire agreement
These Terms and Conditions constitute the entire agreement between you and SOSMYDOCTOR SRL as it relates to the access to, and use of, the Platform and Websites and the subject matter of these Terms and Conditions and supersede all prior or contemporaneous agreements, negotiations, representations and proposals, written or oral between SOSMYDOCTOR SRL and you.
Electronic documents
This electronic document, and all other electronic documents referred to or incorporated herein, will be:
(a) deemed for all purposes to be a "writing" or "in writing", and to comply with all statutory, contractual, and other legal requirements for a writing; and
(b) legally enforceable as a signed agreement. A printed version of these Terms and Conditions and any notice given in electronic form shall be admissible in judicial proceedings or administrative proceedings based upon or relating to these Terms and Conditions to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
Assignment
These Terms and Conditions are personal to you, and are not assignable, transferable, or sublicensable by you except with SOSMYDOCTOR SRL's prior written consent. SOSMYDOCTOR SRL may assign, transfer, or delegate any of its rights and obligations hereunder without your consent.
Language
English shall be the language of these Terms and the parties waive any right to use and rely upon any other language or translations*. Il est la volonté expresse des parties que les présentes Conditions d'utilisation et tous les documents qui s'y rapportent soient rédigés en langue anglaise, exception faite des documents pour lesquels la loi exige l'usage exclusif du français.*
Contact / Notices
If you have any questions about the Terms and Conditions, or need to provide notice to, or communicate with, SOSMYDOCTOR SRL under the Terms and Conditions, please contact SOSMYDOCTOR SRL using the following contact details:
SOSMYDOCTOR SRL, Str. Adrian nr. 12, Sector 5, Bucuresti, Romania
Email: office@sosmydoctor.com
SOSMYDOCTOR SRL may provide notices or communications to you on the Websites and/or Platforms and you agree that such notices shall constitute notice to you whether or not you actually access the notice.
SOSMYDOCTOR.COM Privacy Policy
Last modified: Aug, 2022
1. Introduction.
This Privacy Policy describes how SOSMYDOCTOR.COM collects and uses Personal Information about you through the use of our Website, mobile SOSMYDOCTOR.COM, and through email, text, and other electronic communications between you and SOSMYDOCTOR.COM.
SOSMYDOCTOR.COM, Inc. (“SOSMYDOCTOR.COM,” “we,” “our,” or “us”) respects your privacy, and we are committed to protecting it through our compliance with this policy.
This Privacy Policy (our “Privacy Policy”) describes the types of information we may collect from you or that you may provide when you visit SOSMYDOCTOR.COM.com or any of our affiliated websites where this Policy is posted(collectively, “Website”) and the SOSMYDOCTOR application ( “Application”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to information we collect:
on our Website and Application;
in emails, text message, phone conversations, audio and video interactions and other electronic messages between you and our Website and Application;
when you interact with our advertising and applications on third party websites and services, if those applications or advertising include links to this policy.
It does not apply to information collected by:
us offline or through any other means, including on any other website operated by SOSMYDOCTOR.COM or any third party;
any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website or Application.
Note, SOSMYDOCTOR.COM is not a medical service provider. Any telemedicine consults obtained through our Website or Application are provided by independent practitioners including doctors, physicians, nutritionists etc. If you do not agree to be bound by those terms, you are not authorized to access or use our Website, and you must promptly exit our Website or Application.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, you should elect not to use our Website and Application. By accessing or using our Website and/or Application, you agree to this Privacy Policy. This Privacy Policy may change from time to time. Your continued use of our Website or Application after we make changes is deemed to be acceptance of those changes, so please check this Privacy Policy periodically for updates.
2. Children Under the Age of 18.
Our Website and Application are not intended for children under the age of 18 without parental consent.
If you are under the age of eighteen (18) and wish to create an account with SOSMYDOCTOR.COM, your parent or legal guardian must create the account, submit your personal information, and agree to this privacy policy on your behalf. If you are under the age of 13, you may only use our services and access our Website and Application with the supervision and consent of your parents or legal guardians, including the Provider consultation services. If we learn that we have collected personal information from someone under the age of 13 that was not provided with the supervision and consent of the minor’s parents or legal guardian, we will promptly delete that information. If you believe we have impermissibly collected personal information from someone under the age of13, please contact us using the information below.
3. Information We Collect About You and How We Collect It.
We collect different types of information about you, including information that may directly identify you,information that is about you but individually does not personally identify you, and information that we combine with our other users. This includes information that we collect directly from you or through automated collection technologies
Generally
We collect several types of information from and about users of our Website and Application (collectively, “Personal Information”), specifically information:
by which you may be personally identified, such First name, last name, email address, profile picture, display name, phone number, about you, license (for experts only), ID card (for experts only), birthday, sex, credit or debit card number (for payment purposes only).
about your Internet connection, the equipment you use to access our Website or use our Application and usage details, such as traffic data, logs, referring/exit pages, date and time of your visit to our Website or use of our Application, error information, click stream data, and other communication data and the resources that you access and use on the Website or through our Application.
We collect this information:
directly from you when you provide it to us;
automatically as you navigate through the Website or use our Application. Information collected automatically may include usage details, IP addresses, and information collected through cookies and other tracking technologies; and
from third parties, for example, our business partners.
Information You Provide to Us
The information we collect on or through our Website or through our Application is:
First name, last name, email address, profile picture, display name, phone number, about you, license (for experts only), ID card (for experts only), birthday, sex.
Information We CollectThrough Automatic Data Collection Technologies
As you navigate through and interact with our Website and Application, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns,specifically:
details of your access to and use of the Application and Website, including traffic data, location data,logs, and other communication data and the resources that the end user accesses and uses on or through theApplication and Website;
information about your mobile device and internet connection, including the device’s unique device identifier, IP address, operating system, browser type, mobile network information, and the device’s telephone number;
information stored on your mobile device, including in other applications. This may include, photographs,audio and video clips, personal contacts, and health information. In particular, we may collect information through your HealthKit application. This data will be used only to provide and improve our services, and will not be used or shared with third parties for marketing purposes; or
real-time information about the location of your device.
The information we collect automatically may include Personal Information or we may maintain it or associate it with Personal Information we collect in other ways or receive from third parties. It helps us to improve ourWebsite and Application and to deliver a better and more personalized service by enabling us to:
estimate our audience size and usage patterns;
forecast future needs, functions, and uses of our services, the Website, and the Application;
better understand user satisfaction levels and experiences;
store information about your preferences, allowing us to customize our Website and our Application according to your individual interests;
recognize you when you return to our Website and our Application;
in other ways to improve your experience and the quality of our Website, Application, and services.
The technologies we use for this automatic data collection may include:
Cookies (or browser cookies). We and our service providers may use cookies, pixel tags, web beacons,and other technologies to receive and store certain types of information whenever you interact with ourWebsite and Application through your computer or mobile device. A “cookie” is a small piece of data sent from a website and stored on the user’s computer by the user’s web browser while the user is browsing. On your computer, you may refuse to accept browser cookies by activating the appropriate setting on your browser, and you may have similar capabilities on your mobile device in the preferences for your operating system or browser. However, if you select this setting you may be unable to access certain parts of ourWebsite or use certain parts of our Application. Unless you have adjusted your browser or operating system setting so that it will refuse cookies, our system will issue cookies when you direct your browser to ourWebsite or use our Application.
Flash Cookies. Certain features of our Website and Application may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Web site and Application. Flash cookies are not managed by the same browser settings as are used for browser cookies.To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website.
Google Analytics. We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”)to collect certain information relating to your use of the Website. Google Analytics uses cookies to help the Website analyze how users use the site. You can find out more about how Google uses data when you visit our Website by visiting “How Google uses data when you use our partners’ sites or apps”, (located at www.google.com/policies/privacy/partners/).We may also use Google Analytics Advertising Features or other advertising networks to provide you with interest-based advertising based on your online activity. For more information regarding Google Analytics please visit Google’s website, and pages that describe Google Analytics, such as www.google.com/analytics/learn/privacy.html.
Facebook. We use Facebook Pixel, a web analytics and advertising service provided by Facebook Inc.(“Facebook”) on our Website and Application. With its help, we can keep track of what users do after they see or click on a Facebook advertisement, keep track of users who access our Website and Application or advertisements from different devices, and better provide advertisements to our target audiences. The data from Facebook Pixel is also saved and processed by Facebook. Facebook can connect this data with yourFacebook account and use it for its own and others advertising purposes, in accordance with Facebook’s DataPolicy which can be found at https://www.facebook.com/about/privacy/. Please click here if you would like to withdraw your consent for use of your data with Facebook Pixel https://www.facebook.com/settings/?tab=ads#_=_.
4. How We Use Your Information.
We use your Personal Information for various purposes described below, including to:
provide our Website or Application to you;
provide services to you;
provide you with information you request from us;
enforce our rights arising from contracts;
notify you about changes; and
provide you with notices about your account.
We use information that we collect about you or that you provide to us, including any Personal Information:
to provide and improve our Website, Application, products, and services. For example, we may convert our recordings to text and perform machine learning on data we receive;
to provide you with information, products, or services that you request from us or that may be of interest to you;
for purposes of treatment, quality, improvement of health status, customer and patient experience, customer and patient engagement and/or behavior modification, peer review, payment, efficiency, cost effectiveness and/or other purposes relating to operations and provision of telehealth services;
to process, fulfill, support, and administer transactions and orders for products and services ordered by you;
to provide you with notices about your SOSMYDOCTOR.COM account;
to contact you in response to a request;
to administer surveys;
to fulfill any other purpose for which you provide it;
to carry out our obligations and enforce our rights arising from any contracts entered into between you and us or between us and health plans or other benefit programs, including for billing and collection;
to notify you about changes to our Website, our Application, or any products or services we offer or provide though them;
in any other way we may describe when you provide the information; and
for any other purpose with your consent.
We may also use your information to contact you about goods and services that may be of interest to you,including through newsletters. If you wish to opt-out of receiving such communications, you may do so at anytime by clicking unsubscribe at the bottom of these communications. For more information, see
5. Disclosure of Your Information
We do not share, sell, or otherwise disclose your Personal Information for purposes other than those outlined in this Privacy Policy. We may disclose your Personal Information to a few third parties, including:
our affiliates and third party service providers that we use to support our business;
to a company we merge, acquire, or that buys us, or in the event of change in structure of our company of any form;
to comply with our legal obligations;
to enforce our rights;
and
with your consent.
We do not share
or otherwise disclose your Personal Information for purposes other than those
outlined in this Privacy Policy. We may disclose Personal Information that we
collect or you provide as described in this privacy policy:
We may disclose Personal Information that we collect or you provide as
described in this privacy policy:
to affiliates, contractors, service providers, and other third parties we use to support our business. The services provided by these organizations include providing IT and infrastructure support services, and ordering, marketing, and payment processing services;
to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization,dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by SOSMYDOCTOR.COM about ourWebsite and Application users are among the assets transferred;
to fulfill the purpose for which you provide it. For example, we may disclose your personal information to aProvider;
for any other purpose disclosed by us when you provide the information; with your consent.
We may also disclose your Personal Information:
to comply with any court order, law, or legal process, including to respond to any government or regulatory request;
to enforce or apply our Terms of Use and other agreements, including for billing and collection purposes; and
if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of SOSMYDOCTOR.COM,our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
6. Choices About How We Use and Disclose Your Information
We offer you choices on how you can opt out of our use of tracking technology, disclosure of your PersonalInformation for our advertising to you, and other targeted advertising.
We do not control the collection and use of your information collected by third parties. We strive to provide you with choices regarding the Personal Information you provide to us. We have created mechanisms to provide you with control over your Personal Information:
Tracking Technologies and Advertising. You can set your browser or operating to refuse all or some cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our Website or Application may then be inaccessible or not function properly.
Promotional Offers from SOSMYDOCTOR.COM. If you do not wish to have your email address used by SOSMYDOCTOR.COM to promote our own products and services, you can opt-out at any time by clicking the unsubscribe link at the bottom of any promotional emails or other marketing communications you receive from us. This opt out does not apply to information provided to SOSMYDOCTOR.COM as a result of a product purchase, or your use of our services.
Location Information. You can choose whether or not to allow the Application to collect and use real-time information about your device’s location through the device’s privacy settings. If you block the use of location information, some parts of the Application may then be inaccessible or not function properly.
Targeted Advertising. To learn more about interest-based advertisements and your opt-out rights and options, visit the Digital Advertising Alliance and the Network Advertising Initiative (NAI)websites (www.aboutads.info and www.networkadvertising.org). Please note that if you choose to opt out, you will continue to see ads, but they will not be based on your online activity. We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can also opt out of receiving targeted ads from members of the NAI on its website.
7. Your Rights Regarding Your Information and Accessing and Correcting Your Information
You may review and change your Personal Information by logging into the Application or Website and visiting your User Preferences page.
You can review and change your Personal Information by logging into our Website or Application and visiting either the Account Details section of our Application or Website. You may also notify us through the ContactInformation below of any changes or errors in any Personal Information we have about you to ensure that it is complete, accurate, and as current as possible or to delete your account. We cannot delete your personal information except by also deleting your account with us. We may also not be able to accommodate your request if we believe it would violate any law or legal requirement or cause the information to be incorrect.
8. Do Not Track Signals
We currently do not use automated data collection technologies to track you across websites. We currently do not honor do-not-track signals that may be sent by some browsers.
Some web browsers permit you to broadcast a signal to websites and online services indicating a preference that they “do not track” your online activities. At this time, we do not automatically honor such signals. However,please review other portions of this Policy regarding your ability to disable tracking technologies.
9. Data Security
Information transmitted over the Internet is not completely secure, but we do our best to protect yourPersonal Information. You can help protect your Personal Information and other information by keeping your password to our Website confidential.
We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. We use application timeouts and encryption technology for information sent and received by us.
The safety and security of your information also depends on you. Where you have chosen a password for the use of our Website or Application, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we work diligently to try and protect your Personal Information, we cannot guarantee the security of your PersonalInformation transmitted to our Website or on or through our Application. Any transmission of PersonalInformation is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website, in your operating system, or in the Application.
10. California Privacy Rights
California residents have certain additional privacy rights as described in this Section.
These California Privacy Rights supplement the other information contained in our Privacy Policy and applies solely to all visitors, users, and others who reside in the State of California (“consumers” or“you”). This notice is to comply with the California Consumer Privacy Act of 2018 (“CCPA“) and any terms defined in the CCPA have the same meaning when used in this notice. We may update these California PrivacyRights as necessary and in the event of changes in the CCPA. These terms apply only to California residents.Please note that the CCPA expressly excludes personal information regulated under the California Confidentiality of Medical Information Act (CMIA) and protected health information (PHI) collected by a “covered entity” (e.g.,a health care provider or insurance plan) or “business associate” (e.g., SOSMYDOCTOR.COM) that provides services to a covered governed by HIPAA.
Categories of Personal Information SOSMYDOCTOR.COM collects
As described in more detail in other areas of our Privacy Policy, we collect and/or disclose Personal Information about you when you visit use our Website or Application, including information about you that you provide to us,and information that we automatically collect from you or your computer or device as you use our Website orApplication..
Personal information does not include information that is: (a) publicly available information from government records; (b) de-identified or aggregated consumer information; or (c) certain information excluded from the scope of CCPA (e.g., PHI covered under HIPAA and medical information covered under the CMIA as discussed above).
Categories of Sources from which SOSMYDOCTOR.COM has collected Personal Information:
We collect Personal Information directly from you, for example when you provide it to us to when you contact us to our Website for Application, for create an SOSMYDOCTOR.COM account; and indirectly from you automatically through your computer or device as you use our Website or Application. We may also collect Personal Information about you from our advertising partners and service providers.
Use of Personal Information:
We do not sell your Personal Information and have not done so in the prior 12 months from the effective date of this Policy. We may use or disclose the personal information we collect for our business purposes described elsewhere in this Privacy Policy
Sharing Personal Information
SOSMYDOCTOR.COM may disclose your Personal Information to a third party for one or more business purposes. When we disclose Personal Information for a business purpose, such as to service providers, we enter a contract that describes the purpose and requires the recipient to both keep that Personal Information confidential and not use it for any purpose except performing the contract.
Disclosures of Personal Information for Business Purposes:
We may disclose your Personal Information for our business purposes, such as your contact information, other information you have provided to us and unique identifiers that identify you to us or to our service providers,such as companies that assist us with marketing and advertising. Please refer to Information We Collect About You and How We Collect It for additional information and details.
We disclose your Personal Information to certain third parties such as our health care Provider partners, service providers, including companies that assist us with marketing and advertising. For additional information please refer to How We Use Your Information and Disclosure of Your Information).
Access Request Rights
You have the right to request that SOSMYDOCTOR.COM disclose certain information to you about our collection and use of your Personal Information over the past 12 months for the above business and commercial purposes. To submit an access request, see Exercising Access and Deletion Rights. Once we receive and confirm your verifiable consumer request, we will disclose to you:
The categories of Personal Information we collected about you.
The categories of sources for the Personal Information we collected about you.
Our business or commercial purpose for collecting that Personal Information.
The categories of third parties with whom we share that Personal Information.
The specific pieces of Personal Information we collected about you.
If we sold or disclosed your Personal Information for a business purpose, two separate lists disclosing:.
sales, identifying the Personal Information categories that each category of recipient purchased; and
disclosures for a business purpose, identifying the Personal Information categories that each category of recipient obtained.
Deletion Request Rights
You have the right to request that SOSMYDOCTOR.COM delete your Personal Information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your Personal Information from our records, unless certain exceptions apply.
Exercising Access and Deletion Rights
To exercise the access and deletion rights described above, please submit a verifiable consumer request to us by either:
Emailing us at contact@SOSMYDOCTOR.COM
Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf,may make a verifiable consumer request related to your Personal Information. You may also make a verifiable consumer request on behalf of your minor child. You may only make a verifiable consumer request for access twice within a 12-month period. The verifiable consumer request must:
Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or an authorized representative.
Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
Deny you goods or services.
Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
Provide you a different level or quality of goods or services.
Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
11. Changes to Our Privacy Policy
We will post any changes to our Privacy Policy on our Website. If we make material changes to our PrivacyPolicy, we may notify you of such changes through your contact information and invite you to review (and accept, if necessary) the changes.
We may change this Privacy Policy at any time. It is our policy to post any changes we make to our Privacy Policy on this page with a notice that the Privacy Policy has been updated on the Website’s home page or theApplication’s home screen. If we make material changes to how we treat our users’ Personal Information, we will notify you by email to the email address specified in your account and/or through a notice on the Website’s homepage or the Application’s home screen. The date this Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you,and for periodically accessing the Application or visiting our Website and reviewing this Privacy Policy to check for any changes.
12. Contact Information
You may contact us through the contact information below.
If you have any questions, concerns, complaints or suggestions regarding our Privacy Policy or otherwise need to contact us, you may contact us at the contact information below or through the “Contact Us” page on our Website or in the Application.
How to Contact Us:
SOSMYDOCTOR.COM
Email: contact@SOSMYDOCTOR.COM
Address: no. 27, Building A, Sfântul Elefterie Street, District 5, Bucharest, Romania